Frequently asked questions

A trip built by hand for you: flights or trains, a place to stay, airport transfers and local transport, with three versions to choose from — Saver, Smart and Comfort. Each version shows what everything costs and includes links so you can book it yourself.

The fee pays for our team's research time only. Every trip request costs €5.00. Flights, accommodation and transport are always booked and paid separately by you, directly with the airline, hotel or transport company.

Standard research takes about 48 hours and is included in the fee. If you're in a hurry you can add priority research: within 24 hours for €3.00, or within 4 hours for €6.00.

We need a little time to search properly and find something worth sending. So the earliest departure date you can pick is tomorrow.

No. Everything we send is a real option we found at that moment, but flight and hotel prices move constantly and availability can disappear. Treat every price as an estimate and book as soon as you're happy with it.

No — you book it yourself using the links we send. That keeps you in control of your own bookings, payments and any changes later.

Membership is a monthly subscription that gives you our curated deals by email, plus your trip requests are included with no research fee. A single trip request is a one-off if you just want one trip researched.

Yes. Choose Surprise me, tell us your departure airport, rough dates and budget, and we'll suggest where to go — anywhere in the world.

It's for Saver trips when saving money matters more than comfort. You tell us what you're happy to put up with — long buses, more connections, basic rooms — and we push the price as low as we sensibly can. You'll still always have a real place to sleep.

You can enter your budget in the currency you think in, and we'll work to it. Fees are charged in euros.

The fee pays for research work, so once your trip has been researched and sent it can't be refunded. If something goes wrong on our side, contact us and we'll sort it out.